The Smart Fix Handyman is a family-owned handyman company serving the Dallas-Fort Worth metroplex. Founded in 2024 by Chance O'Shel and Alex Richardson, we provide residential and commercial home repair, installations, and remodeling services using background-checked W-2 employees.
You've got a list of things that need fixing around the house. Maybe it's been growing for months. You're not looking for a weekend project. You just want someone to take care of it so you can move on with your life.
But when you call a handyman company, here's what usually happens: they send a random subcontractor you've never met. The work is sloppy. Nobody follows up. Or worse, they collect a deposit and disappear. You're left chasing someone down just to get a simple repair finished.
Homeowners in Frisco, Plano, and across the Metroplex told us the same thing over and over: "I just want someone reliable." Someone who treats the job like it matters. Someone who finishes what they start.
That's why The Smart Fix exists.
Chance O'Shel didn't learn home repair from a YouTube video. He grew up on job sites across Dallas-Fort Worth, working alongside his father, one of the top-rated home builders in the region.
By the time most kids were learning to drive, Chance already knew how homes are put together from the foundation up. He learned what quality craftsmanship looks like. And just as important, he learned what shortcuts look like.
When Chance looked at the handyman industry, he saw something broken. Companies were hiring untrained subcontractors, paying them as little as possible, and sending them into people's homes. Franchise operations were slapping a logo on the truck but leaving quality control up to chance. The gap between what homeowners were paying and what they were getting was massive.
He knew there was a better way, because he'd watched his dad do it the right way his entire life.
With a franchise, your experience depends on which franchise owner you get. With The Smart Fix, you get us. Every time.
Founder & Field Operations. Grew up on DFW job sites with his father, one of the area's top home builders. He sets the quality standard for every technician and every job we take on.
Co-Founder & Business Operations. Joined shortly after launch to build the systems, processes, and professional standards that let our technicians focus on the work and our customers focus on their lives.
Office Manager & Customer Relations. The voice you'll hear when you call and the person making sure your experience is seamless from first call to final walkthrough. Your project matters to her personally.
We're in the business of making your home life easier. That starts with respecting your time, your home, and your trust.
Every technician is a background-checked W-2 employee trained by our team. Not a random subcontractor. Not someone we found on a job board this morning. We carry $1 million in liability coverage and workers compensation on every single job.
We show up on time. We communicate clearly. We clean up when we're done. We treat your home the way we'd want someone to treat ours. It sounds basic, but in this industry, it's the exception.
No subcontractors. No day laborers. Every person we send to your home works for us, is trained by us, and is accountable to us.
We back every job with a one-year labor guarantee. If something isn't right, we come back and make it right. No runaround.
Pay by credit card, just like any other professional service. Clear invoices. No cash-only surprises. No awkward negotiations.
Call us and a real person picks up. Have a question after the job? We're here. We don't disappear once the invoice is paid.
We started in Dallas-Fort Worth because this is home. This is where Chance grew up, where our families live, and where our neighbors trust us with their homes. Building that reputation here means everything to us.
But the problem we set out to solve isn't unique to DFW. Homeowners across Texas are stuck choosing between unreliable solo operators and franchise companies with inconsistent quality. They deserve a better option.
Our goal is to bring The Smart Fix standard to communities across Texas, one city at a time. Real employees. Real training. Real accountability. No shortcuts.
Stop staring at that to-do list. Whether it's one small fix or a whole house worth of projects, we're ready to help.